PRIVACY & COOKIE NOTICE INTRODUCTION
We are committed to protecting your personal data; your privacy matters to us. That is why we have developed this Privacy and Cookies Notice to explain how we collect, use, share and store your personal information when you use this website, and to inform you about how we will look after that information. This includes any information you may provide us with when you sign up to keep in touch with us or take part in any competitions that we might run.
It is important that you take some time to read and familiarise yourself with this Notice, together with our website terms and conditions and any other privacy or fair processing notices that we may provide on specific occasions when we are collecting or processing personal data about you. This will help you to be fully aware of how and why we are using your information. If you do not agree with any term in this policy, please do not use the website or submit any personal information to or through it.
William Grant & Sons Limited (Company Number SC131772) is the data controller responsible for your personal data.
All references to “our”, “us”, “we” or “Company” within this policy are deemed to refer to William Grant & Sons Limited, its subsidiaries, affiliates and associates.
Sound SHore Distillery is a brand owned by us and we own and operate .
2. CONTACT DETAILS
William Grant & Sons Limited
84 Lower Mortlake Road
Please note, it is important that the personal data we hold about you is accurate and current. Please keep us informed if personal data we hold about you changes during your relationship with us.
4. THIRD-PARTY LINKS
From time to time this website may include links to third-party websites, plug-ins, platforms and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements or for how they collect and use your personal information.
When you leave our website, we strongly advise you to read the privacy notice of every website you visit before you submit any personal information to them.
5. INFORMATION WE COLLECT FROM YOU
Personal data or personal information means any information about an individual from which that person can be identified.
You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the website(s). We do not intend to collect personal information from any individuals under the legal purchase age, or to market alcoholic beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files, or to flag such personal information and (to the extent permitted by law) retain it for the sole purpose of ensuring that it is no longer used.
The personal information we collect includes (a) information you provides to us; and (b) information we automatically collect or generate. We have set out below more details about these types of information:
(a) Information you provide to us these types of information might include:
contact details (such as your name, postal addresses, phone numbers and e-mail addresses);
demographic information (such as your age or age range and gender);
online registration information (such as your password and other authentication information);
payment information (such as your payment card details and billing address);
information provided as part of online questionnaires (such as responses to customer satisfaction surveys or market research);
competition entries or submissions;
and in certain cases, your marketing preferences.
(b) Information we generate or automatically collect: these types of personal information may relate to your device (such as your PC, tablet or other mobile device) your use of our websites and apps, photographs and video recordings made by us or on our behalf and / or your personal preferences, interests or geographic location. Examples of these types of information might include:
name and age (or predicted age range);
information about your device, operating system, browser and IP address;
unique identifiers associated with your device;
details of web pages that you have visited;
which products you have looked at online (including information about products you have searched for or viewed, purchased or added to an online shopping basket);
how long you spend on certain areas of a website or app together with the date and time of your visit / usage;
personal information contained within user generated content (such as blogs and social media postings);
social media user name or ID;
social media profile photos and other social media profile information (such as number of followers);
photographs and video recordings
6. HOW WE COLLECT YOUR INFORMATION
We use different methods to collect your personal data including through direct interaction with you, for example when you:
visit and use our website;
contact us with an enquiry or other feedback;
enter any competition, promotion, prize draw or event that we run on this website;
fill in an online questionnaire (such as a customer satisfaction survey);
provide payment card details (such as when purchasing products from us);
register on a website or app or leave any reviews or comments;
inform us of your marketing preferences (these should be communicated to us via );
communicate with us via social media websites, third party apps or similar technologies;
and / or attend events run by us or on our behalf.
7. INFORMATION YOU POST ON PUBLIC AREAS OF OUR SITE AND SOCIAL MEDIA
Information that you post on or through any public areas of the website (such as chatrooms, bulletin boards or discussion forums) and on any social media pages that we operate is publicly available information. This means that it is generally accessible to, and may be collected by, others and may be used by them to send you unsolicited messages. We do not have control over if or how other people may use that information therefore you should use caution and ensure not to disclose personal information when using public web areas or social media. We will not be responsible for any postings that you make with personal information in them.
This section contains information on the following:
What are cookies?
What cookies do we use?
How do I control cookies?
WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer by websites that you visit. They can't harm your computer.
If you’d like to read more about cookies, this website contains a lot of useful information that may be of interest:
estimate our audience size and usage pattern; and
recognise you when you return to the website(s).
So that you can make full use of the personalised features on our website(s), your computer, mobile phone or other device that you use to access the internet will need to accept cookies.
WHAT COOKIES DO WE USE?
Here's a list of the main cookies that may be sent to your device and what we use each cookie for. You can set your browser to reject cookies (see below for more information on how to do this), but if you do this, certain personalised features of our website(s) cannot be provided to you
To support our website(s) we may occasionally embed photos and video content from other third party websites such as Flickr and YouTube. Pages with this embedded content may present you with cookies from these websites. We do not control the distribution of these cookies and you should check the relevant third party website for more information about these.
HOW DO I CONTROL COOKIES?
To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.
Please note that switching off cookies may reduce the functionality of (or prevent access to) certain websites.
9. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to and it is fair for us to do so. Most commonly, we will use your personal data in the following ways:
1. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; For example, this will be the basis upon which we collect information which is necessary for us to understand our markets and consumers, to promote our services and to operate our business effectively.
(This is the legal basis upon which we may process your personal data where it has been collected for the purposes listed in paragraph 10a, b, c, d, e, f, g, h, i, k, m, n, p and q below
2. Where we need to perform a contract that we are about to enter into, or have entered into with you;
(This is the legal basis upon which we may process your personal data where it has been collected for the purposes listed in paragraph 10o below)
3. Where we need to comply with a legal or other regulatory obligation;
(This is the legal basis upon which we may process your personal data where it has been collected for the purposes listed in paragraph 10i, l and q below)
4. Where you have given us your consent that we do so, for example where you have given your consent to receive marketing or other information from us. Please note, you can withdraw your consent at any time by clicking on the “unsubscribe” link at the bottom of any marketing e-mail we send you.
(This is the legal basis upon which we may process your personal data where it has been collected for the purposes listed in paragraph 10j, n and q below
10. THE PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We use your personal information to:
manage and improve this website so as to ensure that its content is presented in the most effective manner for you and for your computer and/or device;
process payments through our online shop and to fulfil any orders placed by you;
respond to any enquiry or feedback from your and to implement any changes in response to that;
retain records of how we have dealt with feedback and / or complaints;
monitor the nature and trends of any complaints we receive;
allow you to participate in interactive features of the website(s), when you choose to do so;
manage any competitions, prize draws or promotions that you enter on this website;
administer any surveys that you complete on this website